FAQs

If you're looking for quick answers about WorkPhotos, you're in the right place. We've gathered the top frequently asked questions to help you get started.

But if you don't see your question here, don't worry! Our support team is super helpful and quick to reply. Just email or live chat us, and we'll gladly assist you with any questions or queries.

support@workphotos.com

  • WorkPhotos offers a free basic plan for individual users with standard-resolution images.

    Our paid subscription adds HD image capture, full web app functionality, and team creation. Paid subscriptions are per-user-based. Team members can be added to all workspaces the paying subscriber creates. Subscribed users can select HD photo capture from their personal settings if maximum image resolution is required. This is particularly important for quality control proposes, for example:

    If HD resolution is not essential, you can prioritize the speed of service with the standard image resolution.

    New features and upgrades will be added as we improve WorkPhotos and will be included as part of your existing subscription.

  • You can download the WorkPhotos app directly from the Apple App Store for iOS devices or the Google Play Store for Android devices. Simply search for "WorkPhotos," and follow the instructions to install the app on your device. To access the web app you are required to first download and sign in to the mobile app. This helps ensure security.

  • WorkPhotos is ideal for teams who just want to share images of the work they do without having to buy complex and costly job management software. Team members love it because nothing is stored to their personal camera roll and they don’t need to use personal apps or email to send images to each other. Businesses love it because it complements how they already work.

  • WorkPhotos enables your team to instantly share organised photos of every job before problems arise. It’s like a WhatsApp group chat except everything is recorded job by job. Your business gets all the photos it needs and your team has instant access for reference and proof. Our app is intentionally simple and only includes features that aid photo collaboration so you can complement your existing workflow with visual evidence, solve problems fast and save time.

  • WorkPhotos is like a WhatsApp group chat, everything recorded is instantly shared with your trusted team. Add your team members to individual workspaces and they will have access to see and update jobs in real time.

  • Yes, WorkPhotos takes security seriously. All photos are stored and backed up securely to ensure that your content is safe and accessible only to authorized users.

  • Yes, WorkPhotos supports access from multiple devices. You can log into your account on different devices, and your photos will be synced automatically, allowing you to view and share them from anywhere.

  • Yes, WorkPhotos offers some customisation and integration options, such as Dropbox. This allows you to instantly backup all images to a separate system. If you have specific needs, reach out and we can advise what is best for you.

  • If you encounter any issues or have questions, you can contact our support team via email at support@workphotos.com or visit our Support Page for troubleshooting tips and FAQs.